Deep Mile’s team of professionals are experienced in the unique challenges presented by EHR systems. We develop innovative solutions to promote a better user experience for clinicians and enhance patient care delivery.
EHR systems are valuable tools for health care organizations but may present challenges in adoption, data analytics, and business process management. We leverage informatics to endorse organizational transformation through your EHR system. Through targeted assessments and data analytics, our team identifies opportunities to enhance the utilization of EHR systems and develops creative solutions to maximize user experience and delivery of patient care.
Strategic Advisory
Consulting
Interoperability
Solutions
Core System
Transformation
Training and Change
Management
Data Reporting
and Analytics Optimization
Strategic Advisory Consulting
Successful EHR implementation and management requires complex planning and execution. Our experienced team will provide the necessary assistance to support a successful and smooth transition that meets the unique needs of your organization and focuses on enhancing the user experience.
As a part of our consulting services, our team will assist you in:
- Gathering business requirements to address specific business needs, achieve strategic goals, generate real value, and turn data into a visualized storytelling
- Developing a comprehensive and executable change management, adoption, and IT integration strategy
- Creating a customer experience that focuses on accurate delivery while reducing cost and improving efficiency
- Utilizing a modern approach that allows our clients to achieve flexibility, and scalability and leads to true transformation
- Capturing data to support continued optimization of processes and systems
- Aligning people, processes, and technological solutions to adapt to the changing landscape of health care
Interoperability Solutions
EHR Interoperability allows patient data to flow easily between providers and organizations, improving the delivery of care by decreasing unnecessary testing and communication barriers between care teams. Deep Mile recognizes that interoperability is a key driver in EHR implementation and management.
Our analytic specialists provide the following Core Transformation Services to support a successful EHR implementation at all steps in the process:
- Developing and implementing an EHR system integration strategy
- Conducting technical analysis
- Assessing regulatory requirements and building a strategy for regulatory compliance
- Advancing IT integration strategies to align with future trends in data integration and analytics
- Creating an integration roadmap including the culture of the enterprise, current knowledge, processes, and architecture
Deep Mile is supporting Department of Defense with the implementation of their Cerner-based Electronic Health Record system – MHS GENESIS –
one of the worlds’ largest EHR implementations.
Core System Transformation
All systems modernization efforts require careful planning and precise execution to support the integration of systems and ensure you get the most out of your EHR.
Our team of professionals support a successful EHR implementation at all steps in the process by:
- Assessing and transforming Applications/Systems requirements into effective and sustainable infrastructure to enable growth
- Delivering global system availability through infrastructure management, scalable technologies and domain services
- Providing Quality Assurance through the Software Development Life Cycle in Agile, and DevOps methodologies
- Analyzing existing costs and maintenance to optimize technological efficiencies
- Performing Technology Services and Evaluations
- Providing Platform Migration Services to cloud-based solutions (AWS and Azure) and architect network designs for interoperability and minimal footprint
- Implementing Infrastructure as a Service (laas) and Platform as a Service (PaaS) solutions for specialized systems including legacy system support
- Optimizing Cybersecurity Solutions – Ensuring security and privacy controls are proactively implemented to prevent cyber breaches
- Supporting continued management of system configuration, issue resolution and account administration
Training and Change Management
Ongoing change management ensures that all factors associated with a large-scale transformation are simplified to support a smooth transition to your new system.
Our experienced team assesses the needs of your organization to support your clinicians in providing the best care possible by providing the following services:
- Conducting organizational and user-based assessments to identify your unique needs
- Assisting with selecting the right EHR for your organization
- Establishing strategic communication pathways between clients and resources
- Developing and driving effective plans for the implementation and integration of systems
- Conducting curriculum design, classroom training, and targeted adoption support for clinicians and administrative personnel
- Reviewing and evaluating current and future state workflows for gaps
- Facilitating programs to promote awareness, education, and competency evaluation on key knowledge, areas to prepare users for Go-live, and ongoing systems management
Data Reporting and Analytics Optimization
Our team of specialists will assist your organization in effectively utilizing your data by:
- Conducting organizational and user-based assessments to identify your unique needs
- Assisting with selecting the right EHR for your organization
- Establishing strategic communication pathways between clients and resources
- Developing and driving effective plans for the implementation and integration of systems
- Conducting curriculum design, classroom training, and targeted adoption support for clinicians and administrative personnel
- Reviewing and evaluating current and future state workflows for gaps
- Facilitating programs to promote awareness, education, and competency evaluation on key knowledge, areas to prepare users for go-live and ongoing systems management